Privacy Notice

1. Our Core Privacy Commitment

AMZ SMATECS uses personal information submitted through this website to respond to enquiries, prepare requested quotations and manage related communications.

2. Information We Collect and Process

We process information only where strictly necessary to deliver, install, and service your automation setup:

• Contact Information: Your name, phone number, email address, and physical site address provided when requesting consultations or support.
• System Configuration & Routines: Approved room names, device schedules, and comfort setpoints configured on your local controller.
• Anonymous Website Telemetry: High-level aggregated metrics (such as quiz completions or button clicks). We explicitly strip personal data (emails, names, phone numbers) before any analytics event is dispatched.

3. Local-First Processing & Proactive Assistant Rules

The information used by an installed automation system depends on its approved project design. System-specific processing and connectivity details should be reviewed in the written project documentation before installation.

4. Data Retention and Deletion

We keep website enquiry records only for legitimate business and legal purposes. You may contact us to request access, correction or deletion, subject to applicable legal requirements.

5. Contact Our Privacy Lead

If you have questions regarding this Privacy Notice or wish to exercise your data rights, please contact our data team in Lahore: